Job / Position Details:

JOB CODE:
8175-1
JOB TITLE
LOCATION
DEADLINE
CC&B Functional Administrator
Karachi
February 26, 2023
JOB DETAILS:
Qualification & Experience:
Minimum of 10 years of experience including Oracle CC&B Version 2.x and Project Management experience with minimum Bachelor Degree in Computers Science from HEC recognized university.
Responsibilities:

    We are looking for a strong Customer Care and Billing (CC&B) functional lead candidate, with seasoned Oracle CC&B skills. The role is responsible for implementing the CC&B solution for SSGC internal & external customers with their satisfaction, quality and timelines.

    Responsibilities:

  • Systems implementation experience involving configuration, development, and/or technical or functional testing in for products for the Utilities Industry
  • Play role of Support and lead for CC&B implementation & upgrade at SSGC.
    • Lead the effort for to-be process design, configure package, develop, and implement phases.
  • Business Process Mapping and Analysis
  • Advanced Metering Infrastructure.
  • Strong organization and leadership skills (prioritization of tasks, schedule management, resource management).
  • Understand key implementation & upgrade issues and implement solutions using Oracle CC&B’s functionality.
  • Management Skills
  • Business process design & development and integration.
  • Able to suggest and validate solution options for the requirements and lead the solution design with business teams.
  • Work closely with the technical (back office, development, business reporting team throughout solution i.
    • e. design delivery, testing & deployment).
  • Team player and expected to help the project team with any functional issues that may arise during the course of the operations and project implementation and upgrade.
    • Ability to lead teams or manage across teams.
  • The technical and functional set up with respect to meter installation/removal/exchange, meter reading, route design and maintenance, Oracle Customer Care & Billing (CC&B), business reporting, billing, accounts receivable collections and severance, and related system interfaces.
  • Experience with application integration testing, including real-time applications solutions.
  • Experience with billing and rates
  • Proven ability to work creatively and analytically in a problem-solving environment

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